(Download pdf ebook) Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution
| #430611 in Books | Jossey-Bass | 2003-09-30 | Original language:English | PDF # 1 | 9.31 x1.11 x6.34l,1.40 | File Name: 0787968501 | 322 pages |
||4 of 4 people found the following review helpful.| Who Are We Being When We Mediate|By Larry D. Dressler|Very few books focus on the inner dimensions of conflict resolution -- our mental, emotional, even spiritual state as we work in rooms filled with fear, anger, confusion, and despair. "Bringing Peace Into the Room" is a well-written exploration of the internal qualities we must cultivate as conflict resolution professional||"Ever wonder what personal qualities make a mediator effective? Read this wonderfully thought-provoking book for rich insights and diverse perspectives, valuable for novices and experienced practitioners alike." — William Ury, co-author Gettin
Bringing Peace Into the Room examines the personal qualities that make a mediator effective. The eminent authors of this volume go beyond traditional descriptions of academic training, theoretical orientation, and refinement of technique to confront issues related to personal temperament and the crucial psychological, intellectual and spiritual qualities of the mediation professional— qualities that are often the most potent elements of successful mediation...
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