[Get free] Controlling the Costs of Conflict: How to Design a System for Your Organization
| #1968952 in Books | Jossey-Bass | 1998-11-13 | Original language:English | PDF # 1 | 9.15 x.84 x6.24l,.83 | File Name: 0787943231 | 256 pages |
Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, proce...
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